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Field Service Technician - Springfield & Joplin



Location: Springfield & Joplin, Missouri
Department: Lift Truck Center
Posted: 08-16-2018
Location Name: Lift Truck Center, Inc.
Wage: Depends on Experience
Position Type: Full time
Shift: Standard

Lift Truck Field Service Technician – Springfield and Joplin

Position Type: Full Time               

Shift: M-F 8:00-4:30

Status: Non-Exempt

Reports To: Service Manager/Dispatcher     

Lift Truck Center, Inc., the authorized dealer for Toyota, the number #1 brand of lift truck since 2002, is growing and searching for field service technicians for both the Springfield and Joplin areas. 

Summary

Repair and perform Planned Maintenance on forklifts, industrial sweeper/scrubbers, scissor lifts and personnel carriers.

Essential Functions

This position requires the successful candidate to work independently in a field environment without direct supervision, but with regular phone conversations with Service Dispatcher.  Receive dispatch direction for responding to service calls at customer locations.  Travel to, and communicate with customers about the nature of their repair needed, evaluate and diagnose problem, complete repair or order necessary parts, communicate status to customer verbally and enter repair details associated with the repair on the electronic work order.

Knowledge, Skills, Abilities

  • Ability to identify complex mechanical problems and review related service information to develop a corrective action plan to complete the repair.
  • Able to do occasional lifting (75 pounds) and environmentally work both inside and outside conditions.
  • Must be able to safely operate lift trucks, and have an acceptable driving record that meets the requirements of our insurance provider.
  • Able to communicate effectively with customers and coworkers (verbally and in writing).
  • Capable of utilizing a laptop or tablet for completing work orders and checklists, diagnostic troubleshooting, basic computer knowledge for email and internet-based E-learning portal and accessing service information.
  • Technician must have basic tools required to complete repairs.
  • Responsibly manage the parts inventory assigned to your service vehicle

Experience

Prior experience working on industrial, construction, agricultural equipment or automotive preferred.

Lift Truck Center offers competitive pay, professional growth opportunities, excellent benefits including generous Paid Time Off, and a safe & respectful team work environment.  Qualified applicants must be able to pass a drug, and criminal background check, Mechanical Aptitude assessment, and have a clean driving record.