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Customer Service Support - Material Handling - Equipment



Location: Wichita, Kansas
Department: Lift Truck Center
Posted: 08-16-2018
Location Name: Lift Truck Center, Inc.
Wage: Depends on Experience
Position Type: Full time
Shift: Standard

Customer Service Support - Material Handling - Equipment

Position Type: Full Time               

Shift: M-F 8:00-5:00

Status: Exempt

Department: Sales

Reports To: Field Sales Manager     

Lift Truck Center, Inc., the authorized dealer for Toyota, the number #1 brand of lift truck since 2002, is searching for Customer Service Support for the Wichita area.  Prior experience in a related field, strong mechanical knowledge of industrial equipment, and computer skills are essential.  Responsive sense of urgency, strong communication skills, positive attitude and support of our company core values are required. 

Summary: Manage and develop professional relationships with existing and prospective industrial customers within your assigned accounts.  Our diverse customer base comprised largely of warehousing and manufacturing relies heavily on the lift trucks that move materials within their operation.  As a service provider, it is our responsibility to consultatively understand the needs of our customers and help them tailor the levels and frequency of service that results in the lowest cost of operation and maximum equipment utilization. 

Essential Functions: Manage customer satisfaction and Identify new opportunities for providing parts, service and tires for lift trucks and industrial equipment.  As a Customer Service Sales Representative, you will have the opportunity of selling other types of equipment that are typically used by industrial customers such as in plant cranes, air compressors, scissor lifts and large diameter high-volume low speed fans.       

Lift Truck Center offers competitive pay, professional growth opportunities, excellent benefits, and a safe & respectful team work environment.  Qualified applicants must be able to pass a drug, and criminal background check, take a Predictive Index assessment, and have a clean driving record.